Business Office - Frequently Asked Questions

The business office accepts VISA, MasterCard, Discover & American Express.

The time for payment varies. Your payment due date is always stated on your registration statement. You must pay by the payment due date on your registration statement or you risk being dropped from your class(es).

No, you may pay for credit classes online through eConnect or by telephone. Payment for corporate and continuing education can be made online through eConnect or by calling the Cashier's Office at 214-860-2048.

Processing time for refunds is four to six weeks. El Centro College does not issue cash refunds.

If you paid with cash or check, you will get your refund through your HigherOne card, or whatever other option you chose when you verified your address. Payment by credit card is reimbursed by credit card. Multiple forms of payment may result in multiple forms of reimbursement.

If the Dallas County Community College District issues the check it can be used to pay your tuition. Otherwise, you will need to have your check deposited in your checking account or cashed elsewhere.

No, you will not be allowed to write a check to cover a bad check. Only cash, credit card, debit card, cashier check, or money order payments will be accepted to clear a bad check. In addition, there will be a $25 service charge for a returned check.

You may sign up for the Payment Plan, during the fall and spring semesters only by the deadline listed in the credit course schedule. No other partial payments are an option. Payment Plans are not available during the summer.

No, payment plans must be made by the student in person or online.

Yes. Go online to eConnect and choose Make a Payment.

Only credit classes during the spring and fall semesters may be set up on a payment plan. Courses taken during mini-mesters (May, winter) flex-entry, summer I and summer II are not eligible for the pay plan. Review the calendar in the credit course schedule for pay plan deadlines. Continuing education courses are not eligible for a payment plan.

Yes! Adding or dropping a class always generates a new due date whether you are on the payment plan or not. When you add or drop a class, be sure to check the payment due date at the bottom of your new registration statement. If any amount owed is not paid by the payment due date on the registration statement, you run the risk of being dropped from your class(es). n addition, you must go online or come to the Cashier's Office to add your new class to the payment plan, get a new due date for one half of the tuition cost and make any payments due to ensure enrollment in the class.

If you are on a payment plan, your classes will not drop if your installments are late. However, there is a $10.00 late fee for each late installment (a maximum of $20.00 if both installments are late).

No. A stop payment is treated as a returned check. The student will be charged a $25 service charge, in addition to any tuition owed. Stopping payment on a check does not drop a student from classes. It is the student's responsibility to drop/withdraw through the Admissions Office and pay any resulting costs.

You will find the El Centro College tuition costs here.

Most tuition waivers will go to the Admissions Office, i.e. Foster Care, Deaf/Blind, Senior Citizen, Firefighter. Waivers from the Department of Labor or sponsorships from your job will go through the Cashier’s office. For more information please contact the Admissions office (214.860.2311) or the Cashier’s office.

Student loans are not disbursed until about a month after the semester starts. Thus, you will need to pay for classes or set up a payment plan. For further details on when your loan will be disbursed, contact Financial Aid. For further information on how to pay for your school tuition, contact the Cashier’s Office.

You may check the status of your financial aid with the Cashier’s office to determine whether you need to pay for tuition. If your financial aid is pending, you will not need to pay for classes unless Financial Aid tells you otherwise. You may, however, pay for classes if you want a safe guarantee that your classes will not be dropped; in which, financial aid will reimburse you for the payment.

Yes, in fact, you can do either transaction at any DCCCD college regardless of which college you attend.

No. Tuition cost only covers the cost of your classes. Books, materials, supplies, and any addition school related items are separate from tuition. Books and supplies may be purchased at the Follett bookstore.

If you owe financial aid, you may pay it back to the Cashier’s office. Partial payments may be made until the amount owed is paid. For more information, please contact the Cashier’s office.

If you are taking 6 or more credit hours during the fall or spring semester or 3 credit hours during the summer at El Centro College, you may receive a free dart pass. Also available to non-credit students enrolled in at least 96 contact hours in a single quarter, 48 hours in the summer. Students must have a valid El Centro Student ID with an updated validation sticker that can be obtained from the Office of Student Life. DART stickers are valid for all DART rail and bus services anytime during the current semester.

Yes, as long as your courses are from El Centro College, it does not matter if your courses are on-line, on-campus or hybrid.

Yes, your DART pass does expire on the last day of the month indicated on your DART pass, or when the DART pass for the new semester is given out.

DART passes are issued in the Student Center located on the first floor in B-building for the first two days that they are available each semester. The dates vary by semester, but occur immediately after certification day. Please check the academic calendar for certification dates. After the Student Center distribution days, you may pick up your DART pass at the Cashier's Window located on the 2nd floor.

Sadly, no, you cannot get another DART pass for the current term that you are registered in. Once you redeem your DART pass, you are not given another. We strongly advise all El Centro students to always take care of their student IDs.

Yes. At this time, El Centro College is the only college that offers the free DART pass to its student body.