Dental Hygiene > Dental Hygiene at El Centro > Rights and Responsibilities

Rights and Responsibilities

​Dental Records

  • Dental records are the sole property of the El Centro College Dental Hygiene Clinic. Dental records includes dental/medical records, treatment records, radiographs (X-rays), photographs, models and other materials relating to treatment. Upon request, you may inspect these materials and request a copy of dental radiographs. The Dental Hygiene Clinic follows all Health Insurance Portability and Accountability Act (HIPAA) federal regulations.
  • You may request that your radiographs be sent to another dental provider. Only radiographs that are diagnostic will be sent to another provider. This may require retaking some radiographs by your dentist. Following a request, it may take up to two weeks to receive a copy of a patient record. 

Student's Rights

The ECC dental hygiene student has the right to:

  1. Respect, honesty and courtesy;
  2. A clinical atmosphere that is culturally sensitive and free from discrimination and sexual harassment;
  3. Patients who honor their appointments, arrive on time and, together with the student clinician, participate in the educational learning process.
Please know that your contribution to our students' education is invaluable, and we appreciate your interest and continued support.  Note: students are not allowed to receive gifts.

Patient Bill of Rights

The students, faculty and staff of El Centro College strive to provide each patient with a high quality of care in the Dental Hygiene Clinic. As our patient, you are entitled to certain rights:

  1. You will be provided considerate, respectful and confidential care;
  2. Your dental hygiene assessment and treatment procedures will be provided by one or more students of the college who are under the direct supervision of a faculty member employed by the college;
  3. Faculty members who supervise dental hygiene students are licensed dental health care professionals in good standing;
  4. You will be offered continuity and completion of dental hygiene treatment, providing you are punctual and consistently keep appointments;
  5. You have the right to ask questions about your dental health or treatment at any time;
  6. You may request access to complete and current information about your dental health, and you may request changes to your information;
  7. You will be given adequate information and will be able to ask questions regarding your need to give informed consent to proposed treatment;
  8. You will be provided an explanation of recommended treatment, treatment alternatives, the option to refuse treatment, the risk of no treatment, expected outcomes of treatment options and the cost of treatment;
  9. You can expect confidentiality regarding your medical history, oral health and your dental records;
  10. You have the right to review all records pertaining to your dental care, have the information explained or interpreted as necessary — except when restricted by law — and receive a copy of relevant documents or information for a nominal fee;
  11. You have the right to care that meets professional standards of dental hygiene care;
  12. You will be informed if it is determined that you have treatment needs beyond the scope of the Dental Hygiene Clinic and will be given a list of community clinics, at your request;

You may offer complaints and/or suggestions about clinic services, the Dental Hygiene program, or concerning a specific student or faculty member.

Patient Responsibilities

These responsibilities can be exercised on the patient's behalf by a parent or legal guardian if the patient is a minor, lacks decision-making capacity or is legally incompetent.

  1. The patient is responsible for providing, to the best of his/her knowledge, accurate and complete information about past illnesses, hospitalizations, medications and other matters related to his/her health status.
  2. The patient must take responsibility for requesting additional information or clarification about his/her dental health or health status or treatment when he/she does not fully understand information and instructions.
  3. The patient is responsible for his/her actions if he/she refuses treatment or does not follow the instructions of the provider. It is the patient's responsibility to inform dentists, dental hygienists and other caregivers of anticipated problems in following prescribed treatment, including follow-up treatment instructions.
  4. The patient has a responsibility to keep appointments and when unable to do so, to notify the dental hygiene program office within 24 hours of the scheduled appointment.
  5. The patient is responsible for being considerate of the rights of other patients and dental hygiene faculty and staff and for not interfering with the general functioning of the facility.
  6. The patient is responsible for considerate and appropriate behavior towards the dental hygiene clinician, staff and faculty.  Harassment in the form of unpleasant comments, suggestions or actions, uninvited or unwelcome verbal or physical conduct or the suggestion of care for gifts or favors are expressly prohibited.  

Treatment records, X-rays, models and other materials relating to treatment in the clinic are the property of the clinic and are part of a student's evaluation. You have the right to inspect these materials and request a copy of your X-rays.

Note: Only X-rays of diagnostic quality will be released from the program. Unreleased X-rays may require retaking by your dental office. In addition, dental/medical records may be used for instructional and research purposes.

To obtain a copy of your X-rays, two weeks' notice to the Dental Hygiene Clinic Administrative Assistant is required.