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Mediation and Conflict Resolutions Studies

What is Mediation and Conflict Resolution?
Conflict Resolution is a vibrant new profession that helps people engage in conflict in effective and constructive ways. Conflict specialists work with people in variety of settings from arbitration to advocacy. The most widespread form of Conflict Resolution is mediation. Mediation is a process of communication in which persons with a dispute, assisted by a mediator, attempt to reach an agreement, understanding, or reconciliation. What disputants like about mediation is that THEY are responsible for any agreement and the mediator may not impose personal judgments or solutions. They also like that it is a confidential and cooperative, problem-solving, and decision-making process. The mediator helps the disputing persons to identify disputed issues, clarify interests, and develop options. The focus of this process is on the disputants

Conflict Resolution Studies Program El Centro College provides training and education for people who are interested in helping others cope effectively with conflict. Most of our courses are taught for both Academic Credit (as sociology courses) and for Continuing Education Credit (CEU’s).

Download: CEU Conflict Management Special Certificate (PDF)

To register for Academic (college transfer) Credit
Admissions Office 214 860-2311
Counseling Office 214 860-2083

To register for Continuing Education (CEUs)
Continuing Education Admissions 214 860-2260

Director of Conflict Resolution Studies
Adam McGough 214/860-2393 or

Connect with Us


The Continuing Education office (A260) is on the 2nd Floor of A Building, across from the cashiers office.


  • Mon.-Thurs: 8:00 a.m. - 7:00 p.m.
  • Friday: 8:00 a.m. - 5:00 p.m.
  • Saturday: 8:00 a.m - 12:00 p.m.


214-860-2124 (Fax)
For details about graduation rates, program costs and other important information, view the gainful employment disclosure.