Ombudsman Office

Memos from the Ombudsman


Memo #1: Empathy

Memo #2: Affirm Others

Memo #3: Seeing Yourself as Others See You

Memo #4: Self-Esteem

Memo #5: Entitlement Attitude

Memo #6: Email

Memo #7: Trustworthiness

Memo #8: Please and Thank You

Memo #9: Solidarity...what a wonderful word!

Memo #10: Good Service

Memo #11: Trust

Memo #12: Expectations

Memo #13: Quiet

Memo #14: Affirmative Civility

Memo #15: Forgiveness in the Workplace

Memo #16: Expectiations

Memo #17: Our intuition tells us that

Memo #18: Ombudsman Service

Memo #19: Self-Righteousness

Memo #20: Assertiveness