Convergence Technology

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Microsoft Certified Application Specialist

Survey of Needs
Telephone Results from Metroplex Businesses

	Cisco Systems	Comerica	DART (Dallas Area Rapid Transit)	DCI Voice Solutions	EDS Corporate Headquarters	MCI Communications	Momentium Technologies	SBC Dallas	SBC Regional Texas
Do you currently have any employees in your business who are performing duties in convergence technology (both legacy and new systems)?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Do you have any employees who are working in legacy systems only?	No	Yes	No	Yes	Yes	Yes	No	No	Yes
Do you have any employees who are working in IP systems only?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Do you see the need for a convergence technician job or skills training in convergence technology?	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
How many trained convergence technicians would you anticipate hiring-
In 1-2 years?	25-in Metroplex	15 + for Year 2006	2	5-10 trained	100+ new or trained?	200	2-3 trained	4	Not in this Department
In 2-4 years?	50-in Metroplex	Depends on market	2-3 trained	Depends on market	Depends on market	200	Depends on market	15	Not in this Department
In 4+ years?	75-in Metroplex	Depends on market	3-4 trained	Depends on market	Depends on market	400	Depends on market	Depends on market	Not in this Department
Would certification like Convergence Technologies Professional (CTP) make a difference in your hiring decisions?	Yes	Yes and for promotions	Yes	Yes	Yes	No-train (in-house)	Yes	Yes	Yes

Appendix A
Figure 1

Appendix B
Figure 2

Appendix C
Figure 3

Please address questions, comments or suggestions to Dr. Bette Plog, Director, Information Technology Institute, bplog@dcccd.edu or call 214.860.2363.

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Last date modified: August 25, 2006