Joyce Jones is the Assistant Executive Director of Dispute Mediation Service in Dallas.  She is a veteran mediator and one of the most respected figures in conflict resolution in the Dallas area.  She is very practical in her approach to teaching, bringing her wealth of experience to bear on the subject matter, and ably guiding students in their training in Dispute Resolution.  At El Centro College she teaches Communication and Negotiation for Conflict Resolution and the Mediation Practicum course.  Joyce is also Adjunct Professor at the Texas Wesleyan School of Law.