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| WELCOME |
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| El Centro Main Campus
801 Main Street, Room B222
Dallas, Texas 75202
Phone: 214-860-2167
Email: 5dphelp@dcccd.edu
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College Computing Staff are on weekly rotations of duty carrying
the after hours pager. The after hours pager is monitored 24/7.
Pages should receive a return call within no more than 30 minutes.
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General FAQs for
College Computing Services
| What are the general hours of operation of College Computing? |
Read |
| Does CCS loan laptops to faculty and staff?
Read the policy |
Read the Guidelines |
| Where is the form to request a loner laptop? |
Download
(Sign, and bring to College Computing) |
| How do I get assistance with my computer or printer? |
Read the Guidelines |
| How do I get a quote for a new computer or printer? |
Read the Guidelines |
| Why do software purchases have to go through College Computing?
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Read the Guidelines |
| What's involved in purchasing software and/or using a third-party
vendor to host information? |
Read
the Guidelines |
| Where is the form for the Security Questions for Authors/Requestors
for purchasing software and/or using a third-party vendor
to host information? |
Working
Draft |
| Where is the form for the Security Questions for Vendors
for purchasing software and/or using a third-party vendor
to host information? |
Working
Draft |
| What do I need to know about working with Confidential Information? |
Read the Guidelines |
| What are the proposed Teaching and Learning and Administrative
Common Base Minimum Standards 2009 - 2011 |
Read
the Standards |
| Do we have a Wireless network here at ECC? |
Read |
General Hours of Operation
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College Computing Services |
| Monday |
7:30 AM – 6:30 PM
phone: 214-860-2167
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| Tuesday |
7:30 AM – 6:30 PM
phone: 214-860-2167
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| Wednesday |
7:30 AM – 6:30 PM
phone: 214-860-2167
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| Thursday |
7:30 AM – 6:30 PM
phone: 214-860-2167
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| Friday |
7:30 AM – 5:00 PM
phone: 214-860-2167
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| Saturday & Sunday |
page: 214-759-9755
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Laptops
Laptops can be lent to faculty and staff on a first come
first served basis. There are a limited number of them.
All laptops must be returned within two weeks so that others
can have an opportunity to use them. |
Assistance
You can get assistance with your computer or printer by
calling 2167 or by sending an email to 5dphelp@dcccd.edu. |
Quotes
You can get a quote for a new computer or printer by by
sending an email to 5dphelp@dcccd.edu or by contacting a
manager in College Computing. |
Software Purchases
Software purchases must go through College Computing for
several reasons the most pressing reason being that of auditing.
DSC audits the college every year. All software and licensing
must be accounted for when the auditors arrive. If software
is not purchased through College Computing, there will be
no record of the purchase and therefore we will not be in
audit compliance. |
Wireless Network
We do indeed have a wireless network at El Centro. Currently
it covers the following areas:
Building A floors: 2,3,4,5,8,9
Building B floors: 1 and 2
Building C floors: 1,2,3
Wireless Access Points are about to be installed on floors:
6,7.
The cabling for floors 0 and 1 will be pulled in the next
few days and the access points will be installed after the
remodeling of the respective floors.
BJP has 100% wireless coverage.
West Campus has 100% wireless coverage.
R-Campus and the Paramount wireless installs are about
to begin (02/01/2010).
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